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Your Success. Our Service Partnership.

With every Geibel & Hotz grinding machine, you’re investing in precision—and in a partnership that will last for years to come.

Service

With every Geibel & Hotz grinding machine, you’re investing in precision—and in a partnership that will last for years to come. We know that downtime is not an option and that every minute counts. That’s why our service is more than just an offering: it’s a firm commitment to your continuous productivity and to preserving the value of your investment.

Our dedicated service team responds quickly, directly, and always with the comprehensive expertise required for your Geibel & Hotz machine.

Our Service Promise: 
Precision that lasts.

Count on comprehensive support tailored to your needs from the very first minute:

  • Professional Commissioning & Training: We seamlessly integrate your new machine into your processes and ensure that your team harnesses its full potential—right from the start.

  • Proactive Maintenance: Through targeted inspections and maintenance schedules, we ensure the longevity, precision, and maximum uptime of your Geibel & Hotz machine. We take action before problems arise.

  • Rapid Problem Resolution: When needed, our experienced technicians are quickly on site to resolve malfunctions and get your production back up and running immediately.

  • Reliable Spare Parts Supply: Genuine replacement and wear parts are always available and delivered promptly. Because only genuine parts guarantee the long-term performance and reliability of your machine.

Our Experts – A Global Network at Your Service

What sets us apart: In addition to our experienced team of factory technicians, who come directly from our production facilities, our authorized international representatives bring our expertise right to your location. This allows you to benefit worldwide from the in-depth knowledge of those who understand and build your machines from the ground up. Our experts are always there for you—backed by a network you can rely on.

Masentia Oy
Herr Petteri Heinonen
PL 501
40101 Jyväskylä

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